常见问答
Orders
- 算力服务器需要“洗澡”吗？怎么清理灰尘？
算力服务器“洗澡”？这个比喻倒是形象！当然，它不是真的洗澡，而是定期清理灰尘。服务器长期运行会积累大量灰尘，特别是风扇和散热片，这是过热的罪魁祸首。清理时，首先关闭电源并断开所有连接，然后用防静电刷子和气吹轻轻清理灰尘，千万别用水！特别要注意的是显卡和散热片的缝隙，如果灰尘过多，会严重影响散热效果。此外，保持机房的环境清洁和适宜的温湿度也很关键，这样可以大大减少灰尘的积聚。给服务器“洗澡”虽然麻烦，但能延长它的“健康”寿命哦！
Shipping & Delivery
- Do you ship overseas?Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.
- Do you offer free shipping?Yes, free shipping is available for all the orders that's placed inside the United States. We charge shipping fees for overseas orders.
- How long does the delivery take?We usually take 3-5 business days for your order to be shipped & delivered.
Refund & Exchange
- How long does it take to get the Refund?Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.
- How do I track my Refund?To track the status of your refund, kindly refer to your confirmation email that you have received from us.
- What is your Refund & Exchange Policy?You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.